CropTrak Data Collection, Use, and Ownership Policy
Federal Government has lots of policies for protection of your electronic personal data, but here are CropTrak it is important to also be verbose about how we treat our customers’ farming data as well. So we have enhanced our EULA to be more specific about the how, what, when, and more about the data that is entrusted to CropTrak.
CropTrak knows that you care how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
CropTrak is a Software Developer and as such we have no need or use for your data in our business model.
CROPTRAK DOES NOT SELL, RENT, BASELINE, AGGREGATE, OR SHARE LICENSOR CONTENT OR PERSONAL INFORMATION WITHOUT YOUR WRITTEN CONSENT.
That includes data loaded onto the CropTrak server either directly, automatically, or collected by the CropTrak mobile platforms are the sole ownership of the client at all times. The data will be securely hosted as long as the client has an active account with CropTrak or until which time requests the information be deleted. Client owns the data they load at all times in whole, in parts, and its derivatives. That means we cannot use your data without your written release for any purpose inside or outside the company.
Your Personal Information
When you use our mobile app, CropTrak creates certain unique identifiers and tracks meta data to enable our tools to electronically record your Farm Data and associate such information with your account. These unique identifiers are associated with your Cloud database and Personal Information, such as name, address, phone number, and mobile device information.
How Safe Is Your Personal Information?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Your information is also encrypted during rest (storage) on our servers and your mobile devices using NIST level hardware-enabled encryption.
Your Ownership of Customer Data
CropTrak believes that you (the farmer) are the owner of your Farm Data. CropTrak believes that ownership should give you the right to share, download, and delete your Data.
You agree that you are the owner or have obtained the permission from the owner of any Data you transfer, share, or upload to CropTrak cloud, including any Data you authorize to be transferred to CropTrak from a third party. You release CropTrak from any claims that someone other than you own the electronic Farm Data uploaded to the CropTrak cloud Server.
Customer Data Isolation
CropTrak hosts our clients on Amazon Aurora. Each client is a unique database instance for which they are the only tenant. (Think each client has their own room at a hotel vs everyone sleeping in a basket ball gym in sleeping bags)
Amazon hosting agreement requires them to respect and protect your data the same as the CropTrak team.
Customer Data Protection
Every bit of your data is protected by Two step authentication (takes device and login/password).
Data stays encrypted on the cloud – in transit – on the mobiles devices.
The Cloud has the latest anti-piracy and security features, real-time reflection of your data in another remote facility, and non-sync based attachments to content are hosted on read-only servers.
Ownership of Data After Transfer
Client owns the data they load at all times. Putting it on our systems does not transfer ownership like so many other vendors. That means we cannot use your data without your written release for any purpose inside or outside the company.
CropTrak Data Transfer to Others
CropTrak provides lots of tools for sharing data with others. In our case we do this thru open standard interfaces which are under the client’s control. Controls that lets you control what is share, who can access it, and for how long they may access your data.
CropTrak does not share any data with other users and companies without our clients written consent of what and to whom in advance.
Customer Retrieve Data Sets
CropTrak loads data in shape, csv, excel, and a number of other open commercial formats. All data loaded into our system can be access in a number of methods by the client to retrieve all the data hosted on our servers.
- ODBC connection to access attribute information in Microsoft Excel.
- MySQL Views to access all spatial, imagery, photo, and attribute information.
- Shape, CSV, Excel, JPEG, and other open format export from administration tool CTAT.
Customer Data Removal
CropTrak will host client data up to 30 days after termination of annual contract. At which time, CropTrak will delete the client database, remove the client Amazon instance, and delete all client backups. Thus removing all data from our systems and cannot be recovered.
Data protection is very important to the CropTrak team. That is why since 2009 we have incorporated two-step authentication into every tool we have developed. With data security in mind, we configured the Amazon Aurora system to notify us of access to our systems not performed using our managed methods of access.
If we find that data has been disclosed to an outside party, CropTrak will inform our impacted clients within 72 hours and to the degree known disclose what was exposed. Along with any steps we have taken or will take to assure any future data breach is avoided.
Sale of CropTrak
If CropTrak is sold to another company, customers will be notified in advance of new owners taking control of the client data systems. At that time the client can ask for the data to be removed from our systems or chose to continue normal hosting on our Amazon systems with our new owners. Every effort will be used to require any future company owner honor our policy to our clients and any change in data policy, customers will be immediately notified.
Agreement Changes and Notification
CropTrak posts on it websites the latest version of this document. A version of this document with change bars will also be hosted on our support site. If any changes happen to this document, within 30 days the customers will be informed so they can review the changes for impact of their business.